I would like to change my order details
If you have made a mistake in your order details, such as entering the wrong shipping address or selecting the wrong product - don't worry.
Please get in touch with us immediately. We check for your messages before shipping out your order, so it is likely we can make the change you require.
When will my order be shipped out?
We aim to ship out all orders in 1-2 working days. Please note that this can be slightly longer during peak periods or public holidays.
If it has been more than 2 working days and you haven't received any shipping confirmation emails, please check your order status page. If you still can't find ...
Where can I track my order?
After your order is processed, we send out your tracking information. Please check your shipping confirmation email for a tracking link and number.
Alternatively, you can find the tracking information from your order confirmation page.
It can take up to 2 working days to process your order. If ...