Returns

  • How can I return my order?

    First, check if you meet the conditions for returning your order by checking out our return policy. Please contact us at support@marssos.com with your order number, reason for return and whether you would like an exchange or refund. We will reply back with specific instructions. Please note tha...
  • Return policy

    You are eligible to return your bracelet(s) for an exchange, gift card or a refund within 14 days of receiving it. We can only accept your return if the bracelet is unused, its original protective stickers have not been removed and it is returned in its original packaging, which is in new condit...