You are eligible to return your bracelet(s) for an exchange, gift card or a refund within 14 days of receiving it. As part of the holiday period, for orders placed on or after the 25th November, this deadline is extended to 14th of January or 14 days of receiving, whichever is latest.
We can only accept your return if the bracelet is unused, its original protective stickers have not been removed and it is returned in its original packaging, which is in new condition.
Please note that you may be subject to shipping expenses when returning your bracelet(s), we are not responsible for lost packages during the returns process.
To return your bracelet(s), please get in touch with us.